Tenant Support

Tenant Support

At Pacific Link Housing, we understand that life’s challenges can sometimes make it harder to manage your tenancy.

If you’re going through a difficult time, we’re here to support you. Our team can provide practical help, guidance and connections to the right services to help you stay on track.

We work closely with specialist agencies to connect you with services that match your needs and personal goals. We can help with:

  • maintaining your tenancy
  • improving your health and wellbeing
  • making positive life changes
  • accessing support services
  • connecting with your community

If you need support, contact our office and we’ll connect you with the right person to assist.

Additional Support Services

For further assistance, a list of support services is provided below.

All Areas

  • Meals of HopeVisit Website Provides meals and groceries across Central Coast, Hunter, Newcastle, and Port Stephens.
  • SamaritansVisit Website Offers food vouchers, utility assistance, clothing and financial support. Locations include Broadmeadow, Toronto, and more.
  • The Salvos – 13 72 58 – Visit Website Provides food and vouchers through local centres.
  • Vinnies – 13 18 12 – Visit Website Offers food parcels, clothing, utility assistance and a variety of support.

National

National

  • Central Coast Community Legal Centre – 4353 4988 – Visit Website
    Provides legal assistance and advocacy services.
  • Central Coast Women’s Health Centre – 4324 2533 – Visit Website
    Offers health services and support for women.
  • Coast Shelter – 4325 3540 – Visit Website
    Provides crisis accommodation, free meals, and support services.
  • Community SOS (Narara) – Visit Website
    Offers low-cost groceries and free food items to low-income earners.
  • Gosford Regional Support Services (Wyoming) – 4323 7483 – Visit Website
    Provides emergency financial relief and material aid.
  • Gosford Hub (Wyong Neighbourhood Centre) – 4326 7359 – Visit Website
    Provides emergency financial relief and material aid.
  • Kariong Neighbourhood Centre – 4340 1724 – Visit Website
    Community hub offering a range of programs including a food relief program.
  • Kincumber and District Neighbourhood Centre – 4363 1044 – Visit Website
    Offers community support and assistance programs.
  • Mary Mac’s (Woy Woy) – 0428 122 136 – Visit Website
    Provides food, legal aid, and homelessness support services.
  • Phoenix Youth Support Services (Wyong) – 4393 9555 – Visit Website
  • Tenants Advice and Advocacy Service (Central Coast) – 4353 5515 – Visit Website
    Offers advice and advocacy for renters.
  • Bateau Bay Neighbourhood Centre – 4332 7450 – Visit Website
    Offers a variety of food assistance services including fruit, vegetables, and frozen meals.
  • Oasis WyongVisit Website
    Provides essential food items at affordable prices; open Monday to Friday
  • San Remo Neighbourhood Centre – 4390 7888 – Visit Website
    Offers a range of community support services including emergency food relief.
  • Southlakes Inc (Central Coast and Lake Macquarie) – 1300 934 483 – Visit Website
  • The Entrance Community Centre (The Benevolent Society) – 4332 4545 – Visit Website
    Provides various community services and support.
  • The Fathers Table WyongVisit Website
    Community outreach offering meals, food hampers, and basic clothing.
  • Toukley Neighbourhood Centre – 4396 1555 – Visit Website
    Provides crisis food assistance, frozen meals, and emergency relief.
  • Wyong Neighbourhood Centre Incorporated – 4353 1750 – Visit Website
    Offers food vouchers and access to a community pantry.

Central Coast Areas

  • Central Coast Community Legal Centre – 4353 4988 – Visit Website
    Provides legal assistance and advocacy services.
  • Central Coast Women’s Health Centre – 4324 2533 – Visit Website
    Offers health services and support for women.
  • Coast Shelter – 4325 3540 – Visit Website
    Provides crisis accommodation, free meals, and support services.
  • Community SOS (Narara) – Visit Website
    Offers low-cost groceries and free food items to low-income earners.
  • Gosford Regional Support Services (Wyoming) – 4323 7483 – Visit Website
    Provides emergency financial relief and material aid.
  • Gosford Hub (Wyong Neighbourhood Centre) – 4326 7359 – Visit Website
    Provides emergency financial relief and material aid.
  • Kariong Neighbourhood Centre – 4340 1724 – Visit Website
    Community hub offering a range of programs including a food relief program.
  • Kincumber and District Neighbourhood Centre – 4363 1044 – Visit Website
    Offers community support and assistance programs.
  • Mary Mac’s (Woy Woy) – 0428 122 136 – Visit Website
    Provides food, legal aid, and homelessness support services.
  • Phoenix Youth Support Services (Wyong) – 4393 9555 – Visit Website
  • Tenants Advice and Advocacy Service (Central Coast) – 4353 5515 – Visit Website
    Offers advice and advocacy for renters.
  • Bateau Bay Neighbourhood Centre – 4332 7450 – Visit Website
    Offers a variety of food assistance services including fruit, vegetables, and frozen meals.
  • Oasis WyongVisit Website
    Provides essential food items at affordable prices; open Monday to Friday
  • San Remo Neighbourhood Centre – 4390 7888 – Visit Website
    Offers a range of community support services including emergency food relief.
  • Southlakes Inc (Central Coast and Lake Macquarie) – 1300 934 483 – Visit Website
  • The Entrance Community Centre (The Benevolent Society) – 4332 4545 – Visit Website
    Provides various community services and support.
  • The Fathers Table WyongVisit Website
    Community outreach offering meals, food hampers, and basic clothing.
  • Toukley Neighbourhood Centre – 4396 1555 – Visit Website
    Provides crisis food assistance, frozen meals, and emergency relief.
  • Wyong Neighbourhood Centre Incorporated – 4353 1750 – Visit Website
    Offers food vouchers and access to a community pantry.

Hunter, Newcastle, Lake Macquarie and Port Stephens Areas

  • Belmont Neighbourhood Centre – 4947 0031 – Visit Website
  • Catholic CareVisit Website
    Currently serving free hot nutritious meals at Hamilton South, Newcastle and Toronto.
  • Goodlife Food Co-op (Maitland) – Visit Website
    Offering a wide range of grocery and household items to those in need.
  • Hope Cottage (Nelson Bay) – 4981 1839 – Visit Website
    We offer crisis food relief all year around. Drop in 10am-12pm Tuesday.
  • Hope Street (Wallsend, Mayfield and Windale) – Visit Website
    Hope Street supports people and families with food and emergency relief support.
  • Hunter Food Relief Centre (Cessnock) – 0406 985 369 – Visit Website
  • Hunter Multicultural Communities – 4960 8248 – Visit Website
  • Hunter Primary Care – 4925 2259 – Visit Website
    Health, mental health, and after-hours care services.
  • Hunter Women’s Centre – 4968 2511 – Visit Website
  • Jesmond Neighbourhood Centre – 4979 8555 – Visit Website
  • Maitland Region Community Support – 4932 0950 – Visit Website
  • Multicultural Neighbourhood Centre (Lambton) – 4965 5291 – Visit Website
  • Port Stephens Family and Neighbourhood Services – 4980 0800 – Visit Website
    Offers support and information services including counselling, homelessness services, and more.
  • Reach Homeless Services (Newcastle) – 0403 588 302 – Visit Website
  • Rutherford Community Centre – 4932 0950 – Visit Website
  • Singleton Neighbourhood Centre – 6571 2499 – Visit Website
  • Soul Hub (Newcastle) – 4926 1758 – Visit Website
    Hot breakfast and lunch free service and food pantry for grocery items.
  • St Peter’s Pantry (Maitland) – 0400 652 406 – Visit Website
  • Tenants Advice and Advocacy Service (Hunter/Newcastle) – 4969 7666 – Visit Website
    Information, advice, and advocacy to NSW renters
  • The Place Charlestown Community Centre – 4032 5500 – Visit Website
  • Uniting Burnside Northern Lakes Neighbourhood Centre – 1800 864 846 – Visit Website

Crisis and Other Support Numbers